Data Scientist

  • LocationMakati City, Metro Manila

Summary
The Advanced Analytics Specialist is responsible for using quantitative methods to assess and improve business performance and customer satisfaction. This process requires the use of advanced statistical tools and techniques in several areas of discipline like business analytics, operations research, machine learning, human psychometry, quality control and customer intelligence

Essential Duties & Responsibilities include the following:

  • Perform analytical studies to assess and monitor process health and business performance
  • Apply statistical methods in creating data model design and implementation strategy
  • Develop multivariate descriptive and predictive models to understand and influence the dynamics of agent and customer behavior
  • Deliver meaningful and actionable insights based on statistical findings and results validation
  • Provide recommendations to initiate, enhance, expand or contract strategic enterprise initiatives
  • Work on intra-departmental and cross-functional projects to support continuous improvement of operational processes including data environment, data quality assurance, standardized reporting and automation
  • Respond to requests for data and analytics services needed by customer and senior management team

Competencies:

  • Ability to understand and translate business problems into statistical objectives and formulate analytical solutions
  • Excellent in communicating complex quantitative analysis in a clear, precise, and actionable manner
  • High level of analytical ability and interpersonal skills to lead and work effectively with others
  • Knowledge of PC applications, including MS Office (Access, Excel, PowerPoint, Word)
  • Proficient in statistical software such as SAS, JMP, SPSS, R, Minitab, LISREL and similar tools
  • Experience in Python is a must

About VXI PH

VXI Philippines was established in 2003 and since then, we continue to soar to reach greater heights of success. In fact, we are now 20,000 employees-strong across Metro Manila, Pampanga and Davao. But, we do not stop there. We are continuously looking for new talents who will join our journey and help us build a great culture, create success stories, and take amazing care of our clients.

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